Flight cancelled? Claim compensation AND the costs of your replacement travel
Did your flight get cancelled, forcing you to book your own last-minute alternative? As a leading legal-tech company in Europe specialising in air passenger rights, Flightright helps you reclaim not only your compensation, but also the full cost of the replacement travel you had to organise yourself.
One of Europe’s leading passenger rights portals:
enforced over €700 million in compensation
No financial risk:
we only charge our commission if successful
Transparent communication:
we always keep you up-to date
Your Rights: Replacement Travel Paid by the Airline
When you book a flight, the airline is legally responsible for getting you to your destination. But things do not always go according to plan. Flights can be seriously delayed or cancelled at short notice.
In such cases, the airline must provide an alternative route to ensure you reach your destination as quickly as possible—even if extraordinary circumstances caused the cancellation. However, the earliest available option provided might not always be the most practical. Whether you need to arrive in time for an important appointment or wish to avoid an unexpected overnight stay, you are entitled to make your own alternative travel arrangements that better meet your needs.
These may include not only flights offered by other airlines, but also onward travel by train, bus, taxi, or hire car.
Flightright Makes It Simple: Claim Compensation + Reimbursement
This is where Flightright supports you. As a leading European legal-tech platform for air passenger rights, we help you obtain both your compensation and a full refund for the replacement journey you booked yourself.
With Flightright you receive:
Full compensation under EU Regulation 261/2004 for delays or cancellations (up to €600* depending on distance)
PLUS a full refund for the self-booked replacement journey (flight, train, bus, or hire car)
*Minus commission (usually 20 to 30% [if nec. plus attorney’s fee of 14% ] plus VAT) if claimed through our service
Secure your compensation now!
Check your claim fast and free of charge. We will enforce your rights for you!
Scenario 1: Flight cancellation with an unreasonable alternative
You are booked on a direct British Airways flight from London Heathrow to New York JFK. On the day of departure, your flight is suddenly cancelled. The airline offers a replacement flight, but not until the following evening. As you need to be in New York for an important meeting, you book your own same-day flight with Aer Lingus via Dublin for €650.
Your entitlement:
Compensation under EU261: €600
Replacement flight cost: €650
Your total claim: €1,250
Scenario 2: Flight cancellation and rail replacement
You are booked on an early morning Ryanair flight from London to Paris. Upon arrival at the airport, Ryanair cancels your flight and offers a replacement late that evening. You do not want to wait that long and opt for a same-day Eurostar train ticket from London for €260.
Your entitlement:
Compensation under EU261: €250
Train ticket cost: €260
Your total claim: €510
When Are You Entitled to Compensation and a Refund of Replacement Costs
You are eligible if:
Your flight was cancelled
The airline did not offer a replacement, or the option provided was unreasonable (e.g. excessive waiting times)
You booked your own replacement transport to reach your destination
Important: You had not yet reached your final destination at the time of the disruption and continued your journey independently
Special cases: Extraordinary circumstances
If your flight is delayed or cancelled due to extraordinary circumstances, the airline may not be required to pay compensation.
However, the airline is still responsible for providing you with replacement travel. If the alternative offered departs far too late (e.g. the next day or later), you may book your own replacement and claim the cost back.
Flightright is Here to Help
Ready to assess and submit your compensation claim? With our simple and free compensation calculator, you can make a claim in just three easy steps.
Enter your flight details
Provide your flight information and the details of your self-booked replacement travel. We assess your claim free of charge and let you know instantly if you are entitled for a reimbursement.
Let Flightright handle everything
With more than 15 years’ experience and a 99% success rate, our legal experts negotiate directly with the airline on your behalf. We have helped over 12 million passengers recover more than €700 million.
Win compensation
Once the airline pays us, we will transfer the amount directly to your account. If we do not succeed, our service is free of charge. Our success fee is typically 20–30% plus VAT. If external solicitors are required, an additional 14% plus VAT applies.
Check your claim for free now
Simply enter your departure and destination airports to check your entitlement.
Required documents to make a claim
For us to make a successful claim, we need:
Original flight booking confirmation
Proof of disruption (delay confirmation, cancellation notice)
Boarding passes (if available)
Booking confirmation and invoice for your replacement travel
Correspondence with the airline
Evidence that the airline’s alternative was unreasonable
Frequently Asked Questions: Flight Compensation & Replacement Ticket Refunds
Your benefits with Flightright
99% success rate
Our specialists understand exactly how to enforce your rights efficiently and effectively.
No-win, no fee
If your case goes to court, we pay all legal fees. You only pay if we win.
Over €700 million in compensation
As Europe’s leading legal-tech company, we have supported more than 12 million passengers.
3 years retrospectively
You can submit a claim for incidents that occurred up to three years ago.