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EasyJet - Ticket refund and compensation in case of flight delays and cancellations

Check your claim for compensation online now in just 2 minutes

Oskar de Felice - CLO

Air passenger rights expert

Approved by Oskar de Felice

EasyJet Compensation: Claim Up to €600 for Flight Delays and Cancellations

EasyJet had 8,894 cancellations and 4,307 significant delays in 2025 alone. If you were one of the thousands of passengers affected, don’t let the airline keep your compensation. We’ve successfully claimed millions in easyJet compensation for EU passengers—and we can help you too.

Check your claim now – completely free and takes just 2 minutes.

Check easyJet Compensation

Recent easyJet flight delays and cancellations

Check if your recent easyJet flight had issues. If it appears below, you likely have a claim:

Quick Facts: EasyJet Compensation Claims

  • Up to €600 per passenger for delays over 3 hours or short-notice cancellations

  • Claims valid for 6 years (5 years in Scotland)

  • No upfront costs – our no win, no fee promise

  • Industry-leading success rate – many claims paid within 60 days

  • 99% court success rate when we represent you

When Can I Claim EasyJet Compensation?

EasyJet Delay Compensation

You can claim if your easyJet flight arrived at your final destination more than 3 hours late. What matters is your arrival time, not when you departed. The delay must be due to issues within easyJet’s control—not extraordinary circumstances like extreme weather.

Important: Even if easyJet told you the delay was due to “technical issues,” this usually means you’re entitled to compensation. Don’t let them use this as an excuse.

EasyJet Flight Cancellation Compensation

Claim if easyJet cancelled your flight with less than 14 days’ notice before departure. If you were offered alternative transport that arrived within 2-4 hours of your original time (depending on distance), compensation may not apply—but always check with us first.

EasyJet Refund vs Compensation: What’s the Difference?

  • Refund: Money back for your unused ticket when you choose not to travel

  • Compensation: Payment for the inconvenience caused by delays/cancellations

  • You can claim BOTH in many situations

EasyJet Denied Boarding / Overbooking

If easyJet denied you boarding against your will because they oversold the flight, you’re entitled to compensation plus immediate rebooking or a refund.

Missed Connections on EasyJet

You missed your connecting easyJet flight due to a delay on the first leg, causing you to arrive at your final destination more than 3 hours late. Both flights must be on the same booking.

Check easyJet Compensation

How Much EasyJet Compensation Can You Claim?

Your compensation depends on flight distance and delay length:

  • Short distance flight delays – Below 1500km – Passengers are due €250 compensation from EasyJet.

  • Medium distance flight delays – Between 1500km and 3500km – Passengers are due €400 compensation from EasyJet.

  • Long-distance flight delays – Over 3500km – Passengers are due €600 compensation from EasyJet.

Delay, cancellation, overbooking or missed connection flight? You are entitled to:

Short distance up to 1500 km

Medium distance up to 3500 km

Long distance from 3500 km

e.g. Paris – Marseilles

e.g. Berlin – Athens

e.g. London – Tokyo

250€

400€

600€

Family Example: A family of four on a long-haul flight delayed 4+ hours could claim €2400 total (€600 x 4). The amount is legally fixed—it has nothing to do with how much you paid for your ticket or which fare class you booked.

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Why Choose Flightright for Your EasyJet Claim?

EasyJet’s Poor Compensation Response Record

EasyJet is notorious for being one of the most difficult airlines when it comes to paying compensation. In our experience, they:

  • Often ignore compensation requests entirely

  • Have a backlog of unsettled claims

  • Frequently claim “extraordinary circumstances” incorrectly

  • Offer vouchers instead of cash compensation

This is exactly why you need expert help. We know easyJet’s tactics and how to counter them effectively.

Our Track Record Against EasyJet

  • 15+ years of successfully claiming from easyJet

  • Thousands of easyJet claims won for EU passengers

  • Direct contacts within easyJet’s compensation department

  • Legal leverage, including court proceedings when necessary

No Win, No Fee Guarantee

Unlike claiming directly, where easyJet can ignore you for months, we only get paid if we successfully recover your compensation. Zero financial risk to you.

Faster Results

While easyJet claims they process claims in 7 days, passengers report waiting weeks or months with no response. We fast-track the process:

  • Immediate review of your eligibility

  • Direct submission to easyJet’s compensation team

  • Court action within 30 days if they don’t respond

  • Many claims are settled within 60 days

Here’s what our customers say after receiving compensation from easyJet through Flightright.

EasyJet Refund: Your Rights

When Can I Get an EasyJet Refund?

You’re entitled to a refund if:

  • Your easyJet flight was delayed by more than 5 hours, and you chose not to travel

  • EasyJet cancelled your flight, and you don’t want their alternative

  • The replacement flight offered doesn’t suit your schedule

Can I Claim Both Refund AND Compensation?

Yes! If easyJet cancelled with less than 14 days’ notice and you:

  • Choose not to take the replacement flight, OR

  • The delay on the replacement would have been more than 3 hours

You can claim both a full refund of your ticket and compensation up to €600.

Your Rights at the Airport: What EasyJet Must Provide

For an extended easyJet flight delay or easyJet flight cancellation, you are automatically entitled to certain benefits. Although these rights and benefits may vary depending on the distance of your flight, it is important to note what these benefits are. Below, you’ll find an overview of what you’re eligible for:

  • Short distance: from 2 hours waiting time – free drinks, free food, and 2 telephone calls, emails, or faxes

  • Medium distance: from 3 hours waiting time – free drinks, free food, and 2 telephone calls, emails, or faxes

  • Long-haul: from 4 hours waiting time – free drinks, free food, and 2 telephone calls, emails, or faxes

Delays of more than 5 hours

In the case of a delay of more than 5 hours, regardless of the distance, you can withdraw from your flight at no cost to you. EasyJet is obliged to either reimburse you or offer you alternative transportation to your destination.

Departure delayed until the next day

When delayed till the next day, you’re eligible for a stay in a hotel, including transport to and from the airport. Always ask for confirmation of your hotel room and transfers to be provided in writing.

Your flight hasn’t taken off yet?

You can simply enter your flight details for your future flight, and we will let you know whether you’re eligible for compensation. Enter your flight details right now:

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EasyJet: Key Facts and 2025 Performance

Understanding easyJet’s operational challenges helps explain why so many claims are valid:

2025 Statistics:

  • Worst-performing UK airline for cancellations

  • Total Flights: 529,378

  • Cancellations: 8,894 (1.68%)

  • Significant Delays (3+ hours): 4,307

Punctuality
EasyJet is gradually building a reputation for being unpunctual. They currently sit at the top of the flight delay and cancellations rankings with 8894 cancelled flights and 4307 delayed flights in 2025. As it stands, easyJet doesn’t seem to be stopping anytime soon.

Poor Compensation Response
With their lack of punctuality, you would assume they would do well with customer service, but that is not the case. In our experience, easyJet remains one of the most difficult airlines to deal with regarding getting clients compensated. EasyJet has a piled-up list of unsettled claims; the more reasons you should choose us to help you get your easyJet compensation.

Information about online check-in
When flying with easyJet, you can check in online up to 30 days before your flight departs and as late as two hours before departure. Checking in advance online is highly recommended to avoid unnecessary delays to your journey. This can also be done via their app, a useful tool to have as it will also keep you updated on the status of your flight, such as your boarding time, gate number and any possible disruptions.

Summary of easyJet Operational Activities in 2025

Airline Name

Total number of Flights

Total number of Cancellations

Total number of Delays

easyJet

529,378

8,894

4,307

According to Flightright Data, in 2025, easyJet operated at the following top 5 major airports:

Top 5 Major Airports easyJet Operated at in 2025

Airport Name

Total Number of Flights

Total Number of Cancellations

Total Number of Delays

London (Gatwick)

61,467

1,020

529

Geneva

25,326

410

116

Milano (Milan) – Malpensa

22,327

308

153

London (Luton)

21,208

302

111

Bristol

17,995

268

104

EasyJet Complaint: Beyond Compensation

Filing an EasyJet Complaint

If you want to complain about other aspects of easyJet service (beyond compensation claims):

  1. Start with easyJet directly: Use their online contact form

  2. Aviation ADR: Official ADR provider approved by CAA for unresolved complaints

  3. CAA (Civil Aviation Authority): For regulatory issues

However, for compensation claims, use Flightright instead—we’re specialists in getting money back, not just complaints.

Claim easyJet Compensation

Ready to Claim Your EasyJet Compensation?

Don’t let easyJet’s poor response record stop you from getting what you’re owed. Whether your flight was delayed, cancelled, or overbooked, you could receive up to £520 per passenger.

Why Claim with Flightright?

  • Free eligibility check – know in 2 minutes

  • No upfront costs – we only charge if we win

  • Fast results – most claims settled in 60 days

  • 99% court success rate

  • 15+ years fighting easyJet

About EasyJet

Founded in 1995, easyJet is one of Europe’s largest low-cost airlines, operating over 1,000 routes across 35 countries and serving 158 airports. With a fleet of 336 aircraft and headquarters at London Luton Airport, easyJet carries millions of EU and UK passengers annually.

However, easyJet has developed a reputation for poor punctuality and difficult compensation processes. With over 8,800 cancellations in 2025 alone and a tendency to deny valid claims, many passengers struggle to receive the compensation they’re legally entitled to.

Under EU Regulation 261/2004, easyJet has a legal obligation to compensate passengers for flight disruptions within their control. Yet the airline often ignores claims, offers inadequate vouchers, or incorrectly cites extraordinary circumstances.

Our mission: To cut through easyJet’s delaying tactics and ensure every passenger receives their full legal compensation—quickly, easily, and at no upfront cost.

EasyJet Compensation Claim: Common Questions

Your flight did not go as planned?

In the event of flight delays, cancellations and overbooking, passengers may be entitled to compensation or ticket reimbursement. Flightright enforces your rights.

Check your claim for free